Banks in 2021 discovered that they could transform far more quickly and radically than they ever expected. The pandemic is now seen as a watershed moment in the evolution of banking, owing to the confluence of trends being reshaped in this industry. Banks have reexamined their technology strategies, strengthened digital and branchless banking, evolved in their definition of financial inclusion, and redefined customer relationships. To serve the rising demand for embedded finance, banks and financial institutions are increasingly offering bundled services called banking as a service (BaaS). Banks have traditionally struggled with their cost structure, legacy technology, and manual processes. To offer BaaS, many banks will have to undergo a digital transition.
Emmanuel Christi Das, Editor
Indraneel Ganguli, Senior VP - Marketing, Tech Mahindra
Mandar Mungee, CEO -Telecom, Grene Robotics
Niranjan Ajgaonkar, Global Head - Drymix Products, Ramco
Sandeep Kamble, Founder & CTO, SecureLayer7
Ghazal Alagh, Co-Founder, Mamaearth